Laundry, Dry Cleaning, Tailoring, Dyeing of Garments and Carpets & Upholstery Cleaning

Terms and Conditions

1. Detailed Description of Doods and/or Services

Laundry Inc is a business in the Laundry industry that Laundry and Dry Cleaners.

2. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by way WhatsApp.

3. Export Restriction

The offering on this website is available to South African clients only.

4. Return and Refunds Policy

The provision of goods and services by Laundry Inc is subject to availability. In cases of unavailability, Laundry Inc will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.

5. Customer Privacy Policy

Laundry Inc shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

6. Payment Options Accepted

Payment may be made via Visa and MasterCard.

7. Card Acquiring and Security

Card transactions will be acquired for Laundry Inc via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website.
Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer Details Separate From Card Details

Customer details will be stored by Laundry Inc separately from card details which are entered by the client on PayGate's secure site.
For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Laundry Inc takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of Domicile

This website is governed by the laws of South Africa and Laundry Inc chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

Laundry Inc may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company Information

This website is run by Datakeepers (private company) based in South Africa trading as Datakeepers and with registration number 2016/532469/07 and David(Director/Owner).

14. Laundry Inc Contact Details

Physical Address: Unit 14, Columbus Crescent, Columbus Park, Cape Town, South Africa
Email: dean@laundryinc.co.za
Telephone: 0760187641


General Disclaimers

While every care is taken with all garments or articles entrusted to us and whilst we use the most advanced cleaning process. All Garments or articles are received and processed solely at the owners soles risk and we do not accept the liability for any loss or damage caused

All garments or articles are accepted on the basis of being used and of second hand value

As responsibility cannot be accepted in the respect of leather, buttons buckles or garments we advise customers to remove same. The Onus is on the customer to inform us of specific cleaning instructions, in the absence of a cleaning instruction label

If your garment or article is damaged or destroyed because it was not dry cleaned we will Not accept any liability

All garments or articles unclaimed after 3 months will be sold to defray expense

We will not be liable on the garment or article has been inspected and accepted and the customer has removed the same of the store

Please note that all curtains or bedding are cleaned at owners risk

In the event of liability, compensation shall not exceed 1 times the cleaning charges

"If you're going to do something, DO it right and make it as good as you can..."

debra wilson